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If it is an emergency:
If you have an emergency, call us immediately. Tell the person
who answers the nature of the emergency and you will be put
in contact with the person who can best help at the time.
Many problems can be solved over the phone, or by taking remote control of your computer (High Speed Internet connection required). If not, we are
able to come to your location (within the Austin area at this
time) to solve the problem(s). Our phone number is (512) 472-6000.
If you call after hours, options are given by the automated
attendant on how to reach us.
If it is not an emergency:
You are in luck. We are set up to help those clients who wish
to reduce emergencies by providing many support plans that
are tailored for various business models. Whether you are
a nonprofit or a Fortune 100 company, we are set to provide
many of the Information Technology services you need to gain
that winning edge over your competition.
Feel free to call us, e-mail us, or stop by our office. The
best way for us to provide high level support is by knowing
your company and any unique concerns you may have. We have
a system designed to find out in minimal time where you are,
where you are going, and what is a preferred plan for getting
there. We can be with you every step of the way for planning,
purchasing, installation/deployment, training, programming,
and ongoing support. Many clients have us handle most all
of these areas while others handle parts themselves. Our structure
allows this kind of flexibility.
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