The My IT Process

Your Personal IT Department: Everyone at MyITpros strives to make us more than just another computer consulting and services company, and to have our clients value and consider us as partners who act as if we were part of the staff. We work with you to develop solutions based on the unique needs of your company or association -- taking into account your philosophies, goals, and budget. We ask questions and listen to your answers before making recommendations.

Planning is fundamental to the successful implementation of your project, and to the ongoing maintenance of your systems. MyITpros will bring many years of experience and broad knowledge of the many useful technologies available to your operation. Listed below are some of the many ways we can help.

Needs Analysis: Our engagement process typically begins with an Initial Needs Analysis meeting. This is a no-charge consultation wherein we will come with many questions about your operations, processes, and systems. From our perspective it is an opportunity to gather the information we need to provide you with the best recommendations and proposals. For you it is a first opportunity to meet and interview us and begin the process of assessing your level of comfort and trust with us and in our abilities to handle your requirements. The better we understand your business - where it is and where you want it to go - the better we can suggest ways you can benefit from and more effectively apply technologies towards your goals.

Technology Audit: A Technology Audit is a great way to assess your IT status and is the first step in the IT Planning process. We will conduct a thorough site survey and take stock of your existing hardware, software, processes and practices.

Basic Services: This is a way to get your problems solved, your questions answered, your computer network serviced, or a new employee added to your network. Basic Services are billed on an hourly basis -- use as much or as little as you like.

Proactive Services: Would you like a computer maintenance plan designed for your company? To insure your network and other I.T. assets work smoothly, there are certain actions that should be taken on a regular basis. MyITpros created the Proactive Service Plan because of this, and in response to requests for a way to minimize downtime, increase productivity, and save our clients time and money. Now, our Proactive Service clients are our happiest clients. What is Proactive Service? It's a process by which we come to your office at regularly scheduled intervals (determined by you) and check to help ensure everything is running as expected. We work with you to create a service checklist customized to your situation (check server/workstation health, log files, virus updates, data backup, firewalls, driver updates, software upgrades, security patches, etc.) This program is designed to maximize your systems' performance and stop potential problems before they start, so you can do the work you need to do.

Additional Information: Since 1993 we have offered a wide range of computer services and consulting. Our commitment is to be your one stop provider of effective Information Systems solutions. Some of our offerings are listed below.

• Network and Server Setup
• Computer and Workstation Setup
• Proactive Services and Preventative Maintenance
• Remote Access / Home Office / Mobile Computing
• Database Design / Data Migration / Data Reporting
• Training options for your specific needs