CHaseChase Newberry

 Help Desk


What do you like best about working at MyITPros?

The camaraderie between everyone. Everyone, no matter their experience, has the same end goal every day and that’s to help users in need. Everyone is willing to help no matter what. We all work together to achieve our end goal.

What piece of technical advice could you never live without? 

If something has an issue and hasn’t been rebooted recently, reboot it.

Which MyITpros core value do you identify with the most?

Learn. You never stop learning in this industry. I see something new and different every day and am constantly absorbing new knowledge I can use to better myself in the IT and tech industry.

What aspect of your work are you most passionate about? 

Just being able to help someone in need and be their hero for a day. Sometimes users hit a wall with an issue and to be able to log in and be their hero is a great feeling.

What’s your favorite thing to do in Austin?

Enjoying the beautiful hiking and nature trails in the hills of North Austin.

Tell us a fun fact about yourself.

I am a huge Astros and baseball fan. I rarely miss a game and I am an avid baseball card collector.