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Heather Bates

Help Desk

What do you like best about working at MyITpros?

“The people I work with are great! Everyone is always willing to take time to teach me something new or show a more efficient way to do something."

What one piece of technical advice could you never live without?

“IF something is wrong, try rebooting. You would be surprised what a simple reboot can fix."

Which MyITpros core value do you identify with the most?

“Learn. As technology advances, you have to learn more efficient ways of doing things in any job, especially IT."

What are you most passionate about in your work?

“Helping people with problems that they are unable to overcome on their own."

What is your favorite thing to do in Austin?

“I love trying new restaurants. I recently moved here from Nebraska, so the dent I have made is very small. I am always up for recommendations!"

Tell us a fun fact about yourself.

“I absolutely love French bulldogs. I have two, Boscoe and Leroy, who may be a tad bit spoiled. I can't help myself!"

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Leroy and Boscoe!