Internet connection issues. File deletion. Trouble updating software. In today’s highly connected world, even a small technical issue reduces business productivity. And larger problems, like server downtime or a distributed denial of service attack, can cost thousands in lost revenue and damage to your organization’s reputation.
When technical issues like these arise, you need someone in your corner working to resolve them. That’s where MyITpros support comes through in spades. If you have tech problems, we have solutions. Our help desk is open 24/7, every day of the year, to help you correct technical issues—and we mean any issue—quickly and efficiently.
A knowledgeable help desk technician will guide you through common errors to get you faster resolution and better support outcomes. Call or email anytime to be quickly connected to one of our team members.
If necessary, our team can remote into devices to quickly evaluate the source of your issue and put systems back in working order. Top-tier tools allow us to share screens and troubleshoot for you.
Tired of long vendor hold times? Our help desk technicians will call internet providers, phone companies and other vendors on your behalf so you don’t have to put your day on hold.
Our team-based approach to service allows us to respond almost instantly to any event, from login problems to full disaster recovery efforts.
Computer issues don’t take the night off, so why should your IT help desk? Connect with our technicians through our 24/7 answering service or via email so critical issues don’t have to wait.
Ticketed events let you track the status of your incident from the first call to the final resolution.
Let MyITpros take the lead in issue resolution—and get back to doing what you do best. Contact us today for a free consultation.