Josh-2Josh Wiedenfeld

Help Desk

What do you like best about working at MyITpros?

The company culture and vibe is great. Everyone is eager to help each other out with any issues. They value their employees and it shows. They have fun activities scheduled each month and also have a great continuing education program for professional growth.

What one piece of technical advice could you never live without?

Control, alt, delete. 

Which MyITpros core value do you identify with the most?

Own it. Plain and simple. Its easy to push responsibility on something else or someone. When I make a mistake I always give my best effort to take ownership of it and learn from it. I live my life with that in mind as it gives a clear conscious that you did everything in your power to resolve an issue.

What are you most passionate about in your work?

I love helping people solve their problems. I enjoy talking to everyone, even during the most difficult of situations because I can relate to the issues and have a high level of empathy for my clients.

What’s your favorite thing to do in Austin?

I love playing the many disc golf courses in Austin. Some of the best parks in Texas are here!

Tell us a fun fact about yourself.

I used to travel across the US playing in several bands. Drums are my main instrument of choice.