Matt-WEB.pngMatt Mason

Help Desk

What do you like best about working at MyITPros?

"Coming in everyday knowing a call from a client could be different. I love how each day is not like the other."

What piece of technical advice could you never live without? 

"Always keep your devices updates. Many issues can be resolved when you have the latest security patches, application versions or firmware."

Which MyITpros core value do you identify with the most?

"The core value 'Do the right thing' really reflects how I live my life. I was raised to always do what’s right!"

What aspect of your work are you most passionate about? 

"Knowing at the end of every call, I leave the client satisfied and the issues are resolved."

What’s your favorite thing to do in Austin?

"I love trying different restaurants. I recommend Ramen Tatsu-ya which is a very well know noodle house and they serve some amazing food!"

Tell us a fun fact about yourself.

"I was adopted from Russia at 23 months old. That was the best thing that has happened to me because I am here! I have come a long way since then and I will continue to achieve my goals and dreams!"