Running a business in today’s highly digitized world is a bit like driving on the autobahn: you’ve got to be willing to take advantage of an opening when it comes your way, and you can’t slow down to do it. However, despite that fact, many businesses are operating on cruise control—especially when it comes to their IT.
That’s a shame, because responsive IT could really help these organizations get where they want to go quickly. In today’s world, these departments do more than answer calls for IT support; San Antonio businesses like yours can use IT resources to move their strategic goals forward and gain a reputation for digital innovation. It’s called IT agility, and it may be that extra little kick your business needs to take off. Here are three reasons you should think about implementing more agile IT strategies.
The right IT infrastructure improves scalability
The good thing about the latest technology is that it seeks to address organizations’ needs for agility. Cloud computing, for instance, can allow your business to scale server CPU and bandwidth quickly to adjust to projected shifts in the market or changes in your strategic goals.
For instance, if you suddenly require support for a new storage application, your IT team can instantly upgrade your cloud server and adjust configurations. Developers can quickly create new cloud server instances through your cloud provider’s online platform, allowing you to create new sites and build testing environments without expensive hardware investments.
That’s merely one example of how IT investments can improve efficiency and help you rapidly respond to new opportunities. By investing in flexible architectures like these, your business remains at the forefront of digital advancement.
Agile IT drives innovation and profits
Perception is reality, especially when it comes to IT. When CIOs, other executives and team members conclude that their IT processes are too slow to support new growth and change, they’ll be much more reluctant to champion technological innovation.
Unfortunately, that hesitancy can dull an organization’s competitive edge. In today’s markets, consumers demand expediency, increasingly expecting aggressive product innovation. Yet few executives are willing to rock the boat. In one Accenture study, for instance, just 39% of surveyed business leaders said they wanted to become “a digital leader in their industry.”
That gap in business innovation is allowing unrelated industries and competitors to divert existing consumer bases, further fragmenting customer tastes. Additionally, there is evidence that digital transformation is tied directly to profitability. When McKinsey measured business’s “digital quotient”—evaluating the management practices tied to technological strategy—it found that the organizations ranked at the top for digital innovation were generating 3.5% more revenue on average and were 15% more profitable overall.
In order to capture emerging markets, business leaders must be willing to respond to new technological opportunities. But that confidence will not be possible without the necessary IT resources and departmental flexibility to quickly implement new strategies.
IT agility reduces repetitive manual tasks to create more responsive teams
Many IT teams lack the resources to respond quickly to business opportunities simply because they’re saddled with the daily manual work of running inefficient IT infrastructures. In highly siloed work environments, IT may play the role of go-between, helping employees transfer data across multiple incompatible enterprise applications.
Or they may spend time on manual upgrades and patch installations, backups and data monitoring—instead of researching and integrating new technology. Automating repetitive tasks like these frees up time to concentrate on your company’s technology goals and improves IT responsiveness. Tasking an external IT support provider with software management and maintenance will help foster agility and drive innovation in this way as well.
If you take one thing away from this piece, hopefully it will be the idea that IT is so much more than user support. Investing in more adaptive infrastructures and strategic management practices allows you to capitalize on long-term goals. Your IT department can and should be helping you implement tools that will enable you to harness IoT, robotics, VR and other evolving technologies, with the end goal of increasing efficiency and improving your customer experience.
Needless to say, the staid IT departments of old have become outmoded in today’s model of elastic IT services. San Antonio businesses like yours can benefit from IT consulting, automation, advanced networking and other sophisticated solutions that will allow you to compete with—or even outpace—other businesses in your industry.
However, to do so, most organizations find it necessary to invest in additional IT resources, either to handle mundane daily work so that internal team members can focus on core initiatives or to perform that oh-so-vital consulting function. MyITpros can help. Our free resource How to Hire the Right IT Services Provider aids you in evaluating exactly what you need in external IT support and in hiring a managed service provider that will meet those needs. Download it today to start analyzing your IT priorities—and begin putting your strategic goals in hyperdrive.