Thanksgiving is almost here, which means it’s time to sit back and count your blessings: your health, your happiness—and your IT support team. Sure, your managed services provider (MSP) might not be the first thing that springs to mind when it’s time to give thanks, but there are plenty of reasons why IT support teams are high up on many organizations’ lists of things to be thankful for. Here are just four of them.
1. MSPs keep your business up and running
When expressing gratitude, it’s important not to forget the little things. Similarly, much of an IT provider’s job boils down to routine work: monitoring networks, updating software and performing other regular maintenance that keeps your business running like a well-oiled machine.
This may not be glamorous, but it’s still a pretty big deal. After all, poorly performing networks and systems equal lost profits, with every minute of downtime costing around $5,600. Surely you can think of something better to do with that cash! To make things even worse, the more insidious effects of prolonged downtime include lost employee productivity, which can lower morale and consequently drain company coffers for a long time to come.
Your IT services provider keeps these kinds of IT nightmares from coming true by monitoring network performance, setting automatic alerts to warn you when something goes wrong and, in many cases, correcting issues before you even see any effects. The result? More money in your pocket, which is definitely something to be thankful for.
2. MSPs keep you competitive in your industry
These days, people tend to lament the ills of technology rather than celebrate the benefits. But when it comes to your small business’ ability to keep up with competitors, there are plenty of reason to be thankful for new tech—and your IT services provider, too.
MSPs keep you at the top of your game, helping you improve your business efficiency and stay ahead of the curve in terms of leveraging emerging technologies. Considering executives now view digital transformation as one of their top priorities, that assistance may be crucial to achieving your business goals. Thanks, IT support!
3. MSPs keep you safe and secure
There’s no better feeling than knowing your digital assets are safe, and IT services providers offer that kind of security. Whether they’re installing and maintaining firewalls, patching software or monitoring systems to ensure cybercriminals keep their mitts off your data, one thing’s for sure: They have your back.
And that’s good news, especially since data suggests that cyberattacks are on the rise. More specifically, small business attacks are on the rise. One survey showed that 47% of SMBs suffered at least one attack in 2017, and almost as many withstood multiple events.
Unfortunately, attackers have collectively decided that SMBs make great targets for cybercrime, likely due to the fact that many lack sophisticated protections to prevent data breaches and other hacks. Partnering with an IT services provider gives you enterprise-level IT solutions and security protections without internal IT support, which should certainly make for a peaceful holiday!
4. MSPs keep you profitable
Whether they’re maintaining your server, staving off costly cyberattacks or improving efficiency, MSPs keep your pockets full all year long. Managed IT services typically cost less than an internal team, which makes them well worth the monthly fee for most organizations. Moreover, outsourcing maintenance to an external IT solutions provider frees up time for the employees you do hire, allowing them to focus on more profitable endeavors.
IT support providers can even provide training and free resources to help you improve your business IT. To prove it, we’re offering you a free Thanksgiving gift: our How to Hire the Right IT Services Provider ebook. Peruse it while you polish off those leftovers and learn how to find an MSP that works for you.
All of us here at MyITpros wish you a happy, healthy and worry-free Thanksgiving. Now, bring on the turkey!