<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=40521&amp;fmt=gif">

Start remote support now

Enter the code provided by your MyITPros service technician


Drop us a line

We’re excited to connect with you! Simply fill out the form below with your information and someone will get back to you as soon as we can. Thank you for your interest in our company.


See how we’re handling COVID-19

Click here
See how we’re handling COVID-19

How to Configure Office 365 Accounts in Exchange using Outlook 2010 or 2013

Many small to mid-sized businesses have adopted Microsoft’s hosted service, Office 365, for email and other applications. Since most users are already used to using Microsoft Outlook client for Windows Systems, they will need to know how to configure the program to receive Office 365 email.

The following steps will allow you to setup Exchange hosted email on Outlook 2010 or 2013:

1. Click the Windows Start button, select Control Panel, and then click Mail (32-bit).

Control-Panel Note: You might need to switch the view to small icons, in order to find the Mail (32-bit) icon.

2. Click Show Profiles, click Add, enter a name for this profile, and then select OK.

3. On the Auto Account Setup page of the Add New Account wizard, select manually configure server settings or additional server types, and then click Next.


4. On the Choose E-mail Service page, select Microsoft Exchange, and then click Next.


5. On the Server Settings page, perform the following actions:

A. In the Server text box, type outlook.office365.com

B. Select the  the Use Cached Exchange Mode check box.

C. In the User Name text box, enter the entire email address.(user@domain.com)

D. Click More Settings.


6. In the Microsoft Exchange dialog box, click the Connection tab and select the Connect to Microsoft Exchange using HTTP check box. Then, click Exchange Proxy Settings.


7. In the Microsoft Exchange Proxy Settings dialog box, perform the following actions:

A. In the Use this URL to connect to my proxy server for Exchange text box enter outlook.office365.com

B. msstd:outlook.com

C. Select both the On fast networks and On slow networks check boxes.

D. Under Proxy authentication settings, select Basic Authentication.

E. Click OK.


8. In the Microsoft Exchange dialog box, click Apply and then click OK.

9. On the Server Settings page, click Next.

10. Click Next, and on the next page, click Finish.

Exchange-Account-Profile11. Open Outlook to select your new Exchange profile.


Joe Cross, System Administrator

Voila! You should now be able to access your email via Outlook. If you continue to have issues after completing the preceding steps, you can always email a ticket to support@myitpros.com for additional assistance.

Articles you might like

Budgeting for IT
5 Steps to Setting Your IT Budget for 2015
Business Security
Ransomware: One of 2016's biggest business security threats
Industry News
2017 is the year for smart logistics