As much as we love spending all day at the desk, sometimes you have to pack up and take your work with you. Whether you are running errands, traveling, or simply away from the desk, having access to work email on your phone is critical for any business. Mobile email is a necessity in today’s businesses as employees are more distributed than ever before.
Smartphones come in two distinct varieties: Apple iPhone and Android. No matter which phone you have, setting up Exchange email on them is a matter of simply knowing the right information. Remember, knowing is half the battle.
The Basics of Email Setup
Most email is setup with what is called “auto discover” which enables you to enter in your email address and password and let the phone handle the rest. This takes care of determining what server to contact, what domain you are on, and what account to add.
The Advanced Email Setup
When auto discover is not enabled, or not working for another reason, you may have to enter your settings manually. This will involve getting some information from your IT department. You will need to know:
- Exchange server
- Port number
Keep in mind, not all these settings may need to be used, depending on what specific model of phone you have.
Simply enter the information you receive into the similarly titled fields on your phone. After a few security prompts and personal questions on what information you would like to synchronize, your email will be setup.
Sometimes your phone may have trouble contacting your exchange server, even though you enter the correct information. When this happens it is best to try changing where your phone is attempting to connecting through. If you are not connected to WiFi, try connecting to a known good WiFi source like your home or office and attempt to setup your email once more. Alternatively, if you are connected to WiFi, try disconnecting from WiFi temporarily and setting up your email.
You’ve Got Mail
Once the excitement of setting up email on your phone fades, you can rest assured that your future trips out of the office will be easier to manage without that laptop weighing you down.
Tom Rovello IV, Systems Engineer